Privacy Policy

Introduction

At AminciCard, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (name, email address, phone number, mailing address)
  • Gift card information (card numbers, PINs, balances, retailer information)
  • Payment information (processed securely through third-party payment providers)
  • Transaction history and account activity
  • Device information (IP address, browser type, operating system, device identifiers)
  • Usage data (pages visited, features used, time spent on the service)

Information Collected Automatically

When you use our service, we automatically collect certain information about your device and usage patterns:

  • Log data (access times, pages viewed, links clicked)
  • Cookies and similar tracking technologies
  • Location data (if you grant permission)

How We Use Your Information

We use the information we collect to:

  • Process and complete your gift card transactions
  • Communicate with you about your account and transactions
  • Improve our services and user experience
  • Detect and prevent fraud and security threats
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With payment processors to complete transactions
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger (with notice to users)

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and vulnerability assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes. Transaction records may be retained for up to 7 years as required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection, including through standard contractual clauses and other legally recognized mechanisms.

Children's Privacy

Our service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

Mobile App Information

When you use our mobile application, we may collect additional information specific to mobile devices:

  • Device identifiers (UDID, IMEI, Android ID, advertising ID)
  • Mobile device information (model, operating system version, screen resolution)
  • App usage data (features used, session duration, crashes)
  • Network information (mobile carrier, Wi-Fi network details)
  • Push notification tokens (to send you notifications)

App Permissions

Our mobile app may request certain permissions to provide you with the best experience. We only use these permissions for the stated purposes:

  • Camera: To scan gift card barcodes or QR codes (optional)
  • Photo Library: To upload gift card images (optional)
  • Location: For fraud prevention and security purposes (optional)
  • Notifications: To send you transaction updates and important alerts (optional)
  • Network Access: Required for app functionality

You can manage these permissions through your device settings at any time. Denying certain permissions may limit some app features but will not prevent you from using the core service.

Third-Party SDKs and Services

Our mobile application integrates with third-party SDKs (Software Development Kits) to provide various functionalities. These SDKs may collect information about your device and usage. We carefully select our partners and require them to comply with applicable privacy laws. Below is a list of third-party SDKs we use:

Analytics SDKs

  • Google Analytics for Firebase: Collects app usage statistics, device information, and user interactions to help us improve our service. Data is anonymized and aggregated.Privacy Policy
  • Firebase Crashlytics: Collects crash reports and performance data to help us identify and fix app issues. May collect device identifiers and app state information.Privacy Policy

Payment Processing SDKs

  • Stripe SDK: Processes payment transactions securely. Collects payment information which is encrypted and handled according to PCI DSS standards.Privacy Policy
  • PayPal SDK: Enables PayPal payment processing. Collects payment and transaction information as required for payment processing.Privacy Policy
  • Apple In-App Purchase: For iOS app purchases. Apple processes all payment information. We only receive transaction confirmations.Privacy Policy
  • Google Play Billing: For Android app purchases. Google processes all payment information. We only receive transaction confirmations.Privacy Policy

Push Notifications

  • Firebase Cloud Messaging (FCM): Sends push notifications to Android devices. Collects device tokens and may collect device identifiers.Privacy Policy
  • Apple Push Notification Service (APNs): Sends push notifications to iOS devices. Apple processes notification delivery. We only send notification content.Privacy Policy

Advertising and Marketing SDKs

  • Google AdMob: Displays advertisements in our app. May collect advertising ID, device information, and usage data for ad personalization. You can opt out through your device settings.Privacy Policy
  • Facebook SDK: Used for social login and analytics. May collect device identifiers and usage data.Privacy Policy

Other Third-Party Services

  • Customer Support Platforms: We use third-party customer support services to assist you. These services may collect information you provide during support interactions.
  • Cloud Storage Services: We use cloud storage providers to securely store your data. These services comply with industry security standards.

Important: These third-party SDKs have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies. We are not responsible for the privacy practices of these third parties, but we require them to comply with applicable privacy laws and our data protection standards.

Advertising ID and Opt-Out

Our app may use advertising identifiers (IDFA on iOS, Advertising ID on Android) for advertising and analytics purposes. You can control these identifiers through your device settings:

  • iOS: Go to Settings → Privacy → Apple Advertising → Turn off "Personalized Ads"
  • Android: Go to Settings → Google → Ads → Opt out of Ads Personalization

Opting out will not eliminate ads but will prevent personalized advertising based on your interests.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Objection: Object to processing of your personal information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

Types of cookies we use include: essential cookies (required for service functionality), analytics cookies (to understand usage patterns), and marketing cookies (to deliver relevant advertisements).

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing includes contract performance, legitimate interests, consent, and legal compliance.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].